Terms of Service

1. Introduction

Welcome to BigSteps, Inc. These Terms of Service ("Terms") govern your use of our customer onboarding and project delivery platform (the "Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

2. Account Registration

To access the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3. Payment and Subscription

The Service is available under a subscription-based model. Fees are billed on a recurring basis and must be paid in advance. The subscription will automatically renew unless cancelled at least 30 days prior to the end of the current period.

4. Data Usage and Privacy

We are committed to protecting the privacy and security of your data. We will process your data in accordance with our Privacy Policy and applicable data protection laws.

5. Intellectual Property

All intellectual property rights in the Service, including software, trademarks, and content provided by BigSteps, Inc., are owned by us or our licensors and are protected by law. You are granted a limited, non-exclusive, non-transferable license to use the Service.

6. Limitations of Liability

BigSteps, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your access to or use of the Service.

7. Service Availability

We aim to provide the Service with minimal disruptions. However, we reserve the right to modify, suspend, or discontinue the Service with or without notice.

8. User Conduct

Users are expected to use the Service responsibly and legally. Misuse or unauthorized use of the Service is strictly prohibited.

9. Termination and Suspension

We reserve the right to suspend or terminate your account if you violate these Terms or for any other reason at our sole discretion.

10. Amendments to Terms

We reserve the right to amend these Terms at any time. Your continued use of the Service after any changes indicates your acceptance of the new Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Delaware, USA. Any disputes arising from these Terms will be resolved through arbitration in Delaware.

12. Contact Information

For any questions about these Terms, please contact us at [support@bigsteps.com].